Refund Policy

At The Tea Room Co, we take pride in crafting quality herbal tea products. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

• You can return items within 30 days of receiving your order.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition you received it.
• Proof of purchase is required.

2. Non-Returnable Items

• Perishable goods (such as opened tea products).
• Gift cards.
• Items on sale or clearance.

3. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, the refund will be processed to your original payment method within 5-7 business days.
• Shipping costs are non-refundable.

4. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at [Insert Email].

5. Late or Missing Refunds

• If you haven’t received your refund, first check your bank account.
• Then contact your credit card company, as it may take some time before your refund is posted.
• If you’ve done all of this and still have not received your refund, please contact us.

6. Shipping Returns
To return your product, mail it to:
[Insert Return Address]
You are responsible for paying your own shipping costs for returning items.